The Museum is committed to providing a full range of facilities to all our visitors.
A fully revised Access Guide is being prepared, in the meantime the following guidance note may be helpful to visitors with special access needs.
The fort is a Scheduled Ancient Monument and contains steps of varying widths and heights and changes in paved, gravelled and grassed surfaces. Ramps provide access to much of the site.
A powered lift is available between the parade and main gallery level.
The main tunnel and galleries are wheelchair accessible.
All films have super text captions.
The ‘Voice of the Guns’ and ‘Story of Fort Nelson’ and other new galleries contain large print guides, available on request from the Visitor Centre Information Desk.
Visitor centre counters are wheelchair accessible.
Many of the large cannon objects are displayed in the open and may be touched.
There are two free car parks available at Fort Nelson. Our main car park is directly outside of the visitors centre and contains 4 allocated parking spaces for visitors with disabilities as well as standard parking spaces. Please be aware that this car park can get busy at peak times.
There is also a second over flow car park opposite the Fort, but this does involve crossing a busy road and climbing a number of steps to reach the visitor centre. This car park may be unsuitable for parties with mobility issues or young children.
Wheelchairs are available in the museum and these can be booked in advance. Please telephone 01329 848511.
Accessible toilet facilities are available on both main levels and in the visitor centre.
Guide and assistance dogs are welcome in the museum.